Portal Home > Knowledgebase > Articles Database > Domain Keys on cpanel
Domain Keys on cpanel
| Posted by netera, 06-09-2011, 08:52 PM |
| Hello , in this topic i am trying to find a solution for a site of my customer emails to be delivered to inbox instead of junk
First i begun with domains key with command
/usr/local/cpanel/bin/domain_keys_installer username
I Get
Domain keys are not installed on this machine. at /usr/local/cpanel/bin/domain_keys_installer line 24.
1- i am running cpanel 11.30 Build 27
2- I Have converted to maildir
Any suggestions ?
|
| Posted by Johnny Cache, 06-09-2011, 11:49 PM |
| First, log in to your client's cPanel account with their username and your root password (if you've enabled this option in WHM). Then access 'email authentication' from the "Mail" category. See if DomainKeys and SPF have been enabled for their account. If not, you can try to enable them from there.
A lot of free email providers (namely Yahoo) check for DKIM signatures (DomainKeys Identified Message, a different auth method than DomainKeys) before the email is delivered. Even with SPF and DomainKeys enabled, the messages can still, sometimes, wind up in the "SPAM" folder.
The problem here, is that DKIM signature support has not been built into cPanel, yet.
I did, however, manage to get DKIM working on my cPanel servers (http://www.webhostingtalk.com/showthread.php?t=1008627) and, once I confirmed it was working, all emails that were originally being as junk, started going to the "INBOX" -- but, if you were to do that, you'd lose your DomainKey signature, so all you're really doing is substituting one method of email authentication for another.
If you send an email to check-auth@verifier.port25.com from an email address on your server, you will receive an authentication report indicating which authentication methods are properly configured. Here's an example:
==========================================================
Summary of Results
==========================================================
SPF check: pass
DomainKeys check: pass
DKIM check: neutral
Sender-ID check: pass
If there's a misconfiguration in your SPF or DomainKeys record, it will be noted in this report and might help you isolate and resolve the problem.
As far as the error you're receiving -- are you using a CURRENT or RELEASE cPanel build?
You can also run /scripts/convert2maildir once more to make particular that the conversion took effect without any errors.
Good luck!
Last edited by Johnny Cache; 06-09-2011 at 11:56 PM.
|
| Posted by netera, 06-10-2011, 06:33 AM |
| Thanks for reply , i would really appreciate any help from you , i just need to authenticate emails sent from a customer's website
1- I tried on CURRENT and RELEASE and EDGE all gives me the same error " Domains keys are not installed on this machine "
2- I really would be grateful if you sent me a detailed tutorial for how you managed to install DKIM on cpanel as i really tried and failed
3- Please refer me to the best way to keep out from junk
Thanks in advance
|
| Posted by relichost, 06-10-2011, 11:23 AM |
| Hi
try running /scripts/upcp --force
if that doesnt work, then contact Cpanel Support or your hosting provider for assistance.
Thanks
|
| Posted by netera, 06-10-2011, 11:26 AM |
| Thanks abtme for the reply but this is a dedicated server and i got cpanel license from disruptor so i think there is none to contact , i am trying what you said right now
|
| Posted by relichost, 06-10-2011, 11:27 AM |
| You can still contact Cpanel directly... they will support you no matter where you got the cpanel licence. (well they have for me)
|
| Posted by netera, 06-10-2011, 11:31 AM |
| i still get Domain keys are not installed on this machine. at /usr/local/cpanel/bin/domain_keys_installer line 24.
This is really bad
Can i ask you another question ?
will it help if i made a separate VPS for as mail server away from cpanel ?
|
| Posted by relichost, 06-10-2011, 11:33 AM |
| Can you cut and paste the actual command your using ?
the username is the Cpanel username and not the domain name.
And cpanel doesnt intergate well with a seperate email server, but if your happy to set them up by hand then thats one way forward.
|
| Posted by netera, 06-10-2011, 11:34 AM |
| usr/local/cpanel/bin/domain_keys_installer arshy
Domain keys are not installed on this machine. at /usr/local/cpanel/bin/domain_keys_installer line 24.
arshy is the username
|
| Posted by netera, 06-10-2011, 11:42 AM |
| usr/local/cpanel/bin/domain_keys_installer mogtm
Domain keys are not installed on this machine. at /usr/local/cpanel/bin/domain_keys_installer line 24.
|
Add to Favourites 
Print this Article
Also Read
