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Sites not loading?! :(




Posted by kjetterman, 08-16-2011, 03:49 PM
I have a bit of a problem. I have an unmanaged VPS (with cPanel/WHM). I restored my cpanel accounts (transferred from another server). However, when I go to access the accounts via IP/~account -- the little wheel just spins and spins until it times out. However, when I type in my IP or try to access whm -- everything seems to load up quickly. I just changed the IPs of my nameservers to reflect my new IPs (I set this via whm). I'm really not sure what the problem is? Has anyone else experienced this before? If so, what do I do to correct the problem? Thanks in advance for your help!!

Posted by PNH-Madih, 08-16-2011, 04:11 PM
Is the named service running in your VPS?

Posted by kjetterman, 08-16-2011, 04:11 PM
named service?? Please explain! I am ever so grateful for your help!

Posted by kjetterman, 08-16-2011, 04:26 PM
Went through my WHM config again and this setting: * The IP address (only one address) that will be used for setting up shared IP virtual hosts. Setting an IP not associated with this server is possible but not advised. Had a different IP address in it. So I changed it to my main IP. I hope I did the right thing?

Posted by Host1Plus, 08-16-2011, 04:46 PM
could you run a command in your shell command line? /sbin/services named status and please copy the results here.

Posted by aroel, 08-16-2011, 04:49 PM
You can always check the access.log and error.log as well. Log is the first thing you need to see when facing issues.

Posted by kjetterman, 08-16-2011, 04:50 PM
Here's what I got: root@server [~]# /sbin/services named status -bash: /sbin/services: No such file or directory

Posted by OffshoreRacks, 08-16-2011, 04:54 PM
Go to console and run the command df -h and make sure the tmp folder have space, it happen to us that got full suddenly in 1 day without any warning and puff could not load any webpage under cpanel.

Posted by kjetterman, 08-16-2011, 05:01 PM
Here's the output from that: Filesystem Size Used Avail Use% Mounted on /dev/simfs 200G 17G 184G 9% / none 2.5G 4.0K 2.5G 1% /dev

Posted by kjetterman, 08-16-2011, 05:05 PM
last 20 lines from access.log: 127.0.0.1 - - [17/Aug/2011:00:52:45 +0400] "OPTIONS * HTTP/1.0" 200 - 127.0.0.1 - - [17/Aug/2011:00:52:45 +0400] "OPTIONS * HTTP/1.0" 200 - 127.0.0.1 - - [17/Aug/2011:00:52:45 +0400] "OPTIONS * HTTP/1.0" 200 - 127.0.0.1 - - [17/Aug/2011:00:52:45 +0400] "OPTIONS * HTTP/1.0" 200 - 127.0.0.1 - - [17/Aug/2011:00:52:45 +0400] "OPTIONS * HTTP/1.0" 200 - 127.0.0.1 - - [17/Aug/2011:00:52:45 +0400] "OPTIONS * HTTP/1.0" 200 - 127.0.0.1 - - [17/Aug/2011:00:54:39 +0400] "GET / HTTP/1.0" 200 111 127.0.0.1 - - [17/Aug/2011:00:55:02 +0400] "GET /whm-server-status HTTP/1.0" 200 4271 127.0.0.1 - - [17/Aug/2011:00:57:16 +0400] "OPTIONS * HTTP/1.0" 200 - 127.0.0.1 - - [17/Aug/2011:00:57:18 +0400] "OPTIONS * HTTP/1.0" 200 - 127.0.0.1 - - [17/Aug/2011:00:57:18 +0400] "OPTIONS * HTTP/1.0" 200 - 127.0.0.1 - - [17/Aug/2011:00:57:18 +0400] "OPTIONS * HTTP/1.0" 200 - 127.0.0.1 - - [17/Aug/2011:00:57:18 +0400] "OPTIONS * HTTP/1.0" 200 - 127.0.0.1 - - [17/Aug/2011:00:57:48 +0400] "OPTIONS * HTTP/1.0" 200 - 127.0.0.1 - - [17/Aug/2011:00:57:48 +0400] "OPTIONS * HTTP/1.0" 200 - 127.0.0.1 - - [17/Aug/2011:00:57:51 +0400] "OPTIONS * HTTP/1.0" 200 - 127.0.0.1 - - [17/Aug/2011:00:57:51 +0400] "OPTIONS * HTTP/1.0" 200 - 127.0.0.1 - - [17/Aug/2011:00:57:51 +0400] "OPTIONS * HTTP/1.0" 200 - Last few lines from error.log: [Wed Aug 17 00:50:10 2011] [notice] Graceful restart requested, doing restart [Wed Aug 17 00:50:10 2011] [error] (9)Bad file descriptor: apr_socket_accept: (client socket) [Wed Aug 17 00:50:12 2011] [notice] Apache/2.2.17 (Unix) mod_ssl/2.2.17 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.9 configured -- resuming normal operations [Wed Aug 17 00:50:32 2011] [error] [client xx.xx.xx.xx] File does not exist: /usr/local/apache/htdocs/community [Wed Aug 17 00:51:01 2011] [error] [client xx.xx.xx.xx] script '/usr/local/apache/htdocs/wp-cron.php' not found or unable to stat [Wed Aug 17 00:52:43 2011] [notice] Graceful restart requested, doing restart [Wed Aug 17 00:52:43 2011] [error] (9)Bad file descriptor: apr_socket_accept: (client socket) [Wed Aug 17 00:52:45 2011] [notice] Apache/2.2.17 (Unix) mod_ssl/2.2.17 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.9 configured -- resuming normal operations [Wed Aug 17 00:57:16 2011] [notice] Graceful restart requested, doing restart [Wed Aug 17 00:57:18 2011] [notice] Apache/2.2.17 (Unix) mod_ssl/2.2.17 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.9 configured -- resuming normal operations [Wed Aug 17 00:57:48 2011] [notice] Graceful restart requested, doing restart [Wed Aug 17 00:57:51 2011] [notice] Apache/2.2.17 (Unix) mod_ssl/2.2.17 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.9 configured -- resuming normal operations

Posted by kjetterman, 08-16-2011, 05:07 PM
Okay -- ran: root@server [~]# /sbin/service named status number of zones: 44 debug level: 0 xfers running: 0 xfers deferred: 0 soa queries in progress: 0 query logging is OFF recursive clients: 0/1000 tcp clients: 0/100 server is up and running named (pid 3402) is running...

Posted by Host1Plus, 08-20-2011, 08:53 AM
I see that this is really bad thing you have 'mod_bwlimited'. I spend almost a week chasing in our old server for a problem what is the problem. Because every Friday apache goes down and that was because of 'mod_bwlimited'. Are you good on server optimization if not get someone? I would recommend to recompile the php without mod_bwlimited.



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