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Resellerzoom ???
| Posted by a2zhosting, 02-06-2007, 11:11 PM |
| i have sign up and paid my invoice on Last Friday 2.00 PM GMT. Still now ( Wednesday 3.00 AM GMT) not create my reseller account at resellerzoom, i have create two support ticket about this issue, still now they never create my account and never give any reasons for delay. what's going on with resellerzoom??
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| Posted by KnownHost, 02-06-2007, 11:28 PM |
| Did you try calling them? Maybe check their forums too.
-Jay
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| Posted by ioZoom, 02-07-2007, 01:02 AM |
| Hi,
I do apologize for the delay. Let me know your ticket numbers via PM and i'll respond. Thanks!
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| Posted by a2zhosting, 02-07-2007, 05:08 AM |
| note: still my account not created). i can't sent PM. my ticket number #XX3371
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| Posted by MTempster, 02-07-2007, 05:46 AM |
| Don't worry. Maybe they have had some problems. I think that it is probably temporary situation.
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| Posted by VPSHelp, 02-07-2007, 05:56 AM |
| Spam filters blocking access to the welcome email possibly?
My accounts never take more than 24 hours.
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| Posted by livechatdir, 02-07-2007, 06:32 AM |
| Any reviews on resellerzoom? They appear to be offering some good packages, but any reviews on support and uptime?
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| Posted by VPSHelp, 02-07-2007, 08:08 AM |
| There's alot if you use the search function:
http://www.webhostingtalk.com/search.php
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| Posted by Martha Parra, 02-07-2007, 08:25 AM |
| resellerzoom good support, good uptime, serious company.
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| Posted by Til, 02-07-2007, 09:27 AM |
| You didn't by any chance order an account with the same domainname as your contact emailaddress you gave them when you signed up? Because in that case your welcome email could be happily waiting for you in your new account with Resellerzoom and not being sent to your current provider.
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| Posted by Tobiasz, 02-07-2007, 09:49 AM |
| Speak of the devil - how do you like new resellerzoom's budget plans?
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| Posted by VPSHelp, 02-07-2007, 12:39 PM |
| Would be difficult without changing the nameservers over
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| Posted by web-project, 02-07-2007, 12:43 PM |
| 99.9% of problems is spam filters, as my accounts also never take more than 24 hours to activate
the same I can say about Resellerzoom.
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| Posted by Til, 02-07-2007, 01:41 PM |
| Not as difficult as you might think: it happened to me once before. Somehow the emailsystem of my new provider used a local dns-cache or something and the confirmation mail went to the newly created account instead of to my existing account.
Strange but true, that's why I thought that might have happened
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| Posted by Shaw Networks, 02-07-2007, 01:42 PM |
| Yeah, 999 times out of 1000 when a customer of ours doesn't receive their welcome information AND doesn't receive our ticket replies, they're having some local computer e-mail issues.
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| Posted by nax9, 02-07-2007, 03:49 PM |
| Til kind of answered it. With cPanel/WHM and Exim, the server will always check localhost before being sent out. However, Resellerzoom isn't a one-server company, and so their main server would have no trouble sending out the email to the server the domain is currently hosted on.
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| Posted by VPSHelp, 02-07-2007, 10:31 PM |
| Yeah! That was kind of the point I was trying to reflect. Thanks for rewording that for me a little better
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