Knowledgebase
Knowledgebase
Portal Home > Knowledgebase > Articles Database > SharkSpace reseller hosting review Positive !
SharkSpace reseller hosting review Positive !
Posted by crystalz, 03-26-2007, 01:26 PM I heard about sharkspace ( http://www.sharkspace.com ) some time back on WHT when I was going through the Reseller forum as I wanted a reseller account. I decided to sign up about a month ago and currently have a few websites hosted there including my main website (Moderators please contact me to get the url for verification. I do not want to share it in a public forum). Even though one month is shorth for a review, I think it is time for me to come up with a review anyway. So here goes... I signed up from their website and the activation was quick even though it is manual activation. Since I used my friend's PayPal to pay, they just asked me some verification and activation was done quickly after. They have a new server now and I was put in that one with the Artic plan. Scott (the owner) was nice to me and he helped me with all my questions that I had when I signed up. Server Performance: 10/10 As per WHM, the server is a dual processor opteron with 4 GB ram. The server load averages around .2 - .3 (always less than .5) and the page loading times are very quick. There has been no downtime till now. Support: 8/10 The support response times are very quick any time of the day. On average I would say 15 minutes. I opened 4 tickets so far and all were handled very good and resolved quickly with detailed reply rather than canned responses. One ticket was 11 account transfers and it was completed in about 2 hours (the sites were quite large). The only issue I have is with live chat. I get disconnected sometimes. Not likely their fault though, I heard kayako live chat have such problems. Features: 10/10 They have everything I need installed. Rvskins/fantastico/postgresql/mysql etc Overall: 9/10 If they can get a better live chat system I would give them a 10/10. I will come back in a few months and give a much more detailed review when I have more time to analyze them but so far everything is great.
Posted by ldcdc, 03-27-2007, 06:40 AM Please send it to the moderating team via http://www.webhostingtalk.com/report.php?p=4429447 Then the 8/10 grade seems harsh.
Posted by crystalz, 03-27-2007, 07:44 AM Yeah... I believe its Kayako's fault. Maybe they can look into fixing it or use some other Live Chat software. BTW, I've submitted the URL
Posted by zoobie, 03-29-2007, 05:04 AM I like the idea of putting positive or negative ( or even just + or -) behind your title...says a lot...should be required when reviewing...then we could also find it on the search
Add to Favourites 
Print this Article
Also Read
