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SingleHop Down?




Posted by mavmike, 12-14-2009, 03:56 AM
cant see singlehop.com , leap.singlehop.com or any of our machines there confirm? oddly I can ping the machines from other locations like dallas, but I cant access any of them from home, and customers saying the same in some areas.

Posted by mavmike, 12-14-2009, 04:03 AM
cant get much info from trace routing, this is as far as it goes: 1 <1 ms 2 ms 4 ms 192.168.0.1 2 * * * Request timed out. 3 7 ms 13 ms 15 ms 69.63.242.13 4 19 ms 11 ms 9 ms GE0-0-0.gw01.rchrd.phub.net.cable.rogers.com [66 .185.83.181] 5 30 ms 23 ms 26 ms XE6-1-2.gw02.ym.phub.net.cable.rogers.com [69.63 .248.153] 6 12 ms 15 ms 14 ms 69.63.250.97 7 26 ms 13 ms 16 ms torix.tge2-3.ar1.tor1.ca.nlayer.net [198.32.245. 53] 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out.

Posted by neXeon, 12-14-2009, 04:04 AM
It's definitely down. This is not good.

Posted by Amitz, 12-14-2009, 04:21 AM
Their website loads fine for me from Central Europe...

Posted by MichelleH, 12-14-2009, 04:29 AM
Loads fast for me

Posted by mavmike, 12-14-2009, 04:29 AM
I cant access www.nlayer.net , where it stops at hop #7 for me perhaps they are down and you dont use that hop from Europe

Posted by mavmike, 12-14-2009, 04:35 AM
It's back, all is good now.

Posted by keserhosting, 12-14-2009, 05:48 AM
Great to hear the site singlehop.com is up now.

Posted by SinglehopDS, 12-14-2009, 02:23 PM
This morning some SingleHop customers experienced connectivity issues- those were NOT related to a SingleHop Network outage but an Nlayer/Rogers Cable issue. According to Nlayer: "It appears there was a temporary issue around 2:45am CST during which time some traffic was being blackholed for a few minutes to some networks (including Rogers), that was remedied by a reload of the affected router." If there ARE any negative events on SingleHop's networks they will be immediately reported at Status.singlehop.com Last edited by SinglehopDS; 12-14-2009 at 02:37 PM.

Posted by bear, 12-19-2009, 01:29 PM
Glad it's back.



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