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WHM reseller account: generate the full backup




Posted by bizbugs, 01-17-2009, 11:41 AM
Hi, I have WHM reseller account w/ pc-core.net which is down for over 24 hours now. I want to make a backup for our account in audi server, can you advise how to generate the full backup for our reseller account. I will move it to new hosting provider. Waiting for your reply.

Posted by JayShah, 01-17-2009, 11:44 AM
Is the whole server down, or just Apache (the web server). If the entire server is down, you cannot generate a backup. Can you access cPanel/WHM? Jay

Posted by bizbugs, 01-17-2009, 11:46 AM
I have 2 accounts w/ pc-core.net The main server of pc-core.net is down The other server (audi server) is still up. I want to generate full backup to our main reseller account and move all our domains to the new server. I have access in CPANEL/WHM as of today.

Posted by JayShah, 01-17-2009, 11:47 AM
You'll need to login and take individual backups (Full Backups) of the cPanel accounts (unless something has changed in this department with new releases). Send them to be FTP'd to the new server. The new host can easily restore them for you. Jay

Posted by EuShellS, 01-17-2009, 12:02 PM
Hi, I have WHM reseller account w/ pc-core.net which is down for over 24 hours now. I want to make a backup for our account in audi server, can you advise how to generate the full backup for our reseller account. I will move it to new hosting provider. Waiting for your reply. Hello, Not only that happened the same with those in core.net pc. The problem is that I have no means of contact with them and were forced to call the provider to provide services for them. Raspunul is: ----------------------------------------------- (Florian N.) ----------------------------------------------- Hello, Your server is currently suspended because of TOS, there are a few Abuse Alerts, which were not responded to. Regards, Florian N. ----------------------------------------------- I do not know what they did or not, but one thing is clearly not given by the people who work for their servrele (or main administrator). Now stua blown in the hope that it will repornii servers and I will move the toys away. I hope you understand what I wrote. Regards, Radu

Posted by EuShellS, 01-17-2009, 12:03 PM
OFF TOPIC: I apologize that I have a pool of English, but used mostly translator and try to correct as I can.

Posted by PowerDot, 01-17-2009, 12:47 PM
I believe PC-CORE is also a reseller for Backup services. Therefore perhaps they must have a backup available. Why you don’t ask Cody Salter to provide you a backup off you website(s)?

Posted by EuShellS, 01-17-2009, 12:52 PM
The problem is that the whois is private, that is a whois nimereala made from the provider of the area where purchased. Took about BrustNET and said he can not provide backup information or even a telephone number to call him. I do not know what to think, will ever recover the backup or not? Regards, Radu

Posted by bizbugs, 01-17-2009, 12:53 PM
Theres no way I can contact pc-core.net Cody sold pc-core already, theres a thread in other forums that discuss the pc-core downtime and the data center advise me that the server was suspended and they are still waiting for pc-core to contact them. http://www.webhostingtalk.com/showthread.php?t=746257

Posted by PowerDot, 01-17-2009, 02:04 PM
The problem is that the whois is private, that is a whois nimereala made from the provider of the area where purchased. Took about BrustNET and said he can not provide backup information or even a telephone number to call him. I do not know what to think, will ever recover the backup or not? Regards, Radu Registrant: Cody Salter 224 Potlatch St Parksville, British Columbia V9P1K3 Canada Domain Name: PC-CORE.NET Created on: 17-Jul-07 Expires on: 17-Jul-09 Last Updated on: 06-Feb-08 Administrative Contact: Salter, Cody 224 Potlatch St Parksville, British Columbia V9P1K3 Canada 2502404756 Fax -- Technical Contact: Salter, Cody 224 Potlatch St Parksville, British Columbia V9P1K3 Canada 2502404756 Fax -- Domain servers in listed order: NS1.PC-CORE.NET NS2.PC-CORE.NET



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