Portal Home > Knowledgebase > Articles Database > WHMCS Domain Checker Not Working
WHMCS Domain Checker Not Working
Posted by ClamHost, 07-12-2013, 02:22 AM |
Just as the title says I have been testing my web hosting website and WHMCS won't work. If you try to click use existing domain and change nameservers you get this error:http://i886.photobucket.com/albums/a...ot_working.png
The domain you entered is not valid. Enter only the part after the www. and include the TLD
But I am entering just the name and using the .com tld. I tried using my .org domain under this checker and it also won't work. My Domain reseller is with ResellerClub through WHMCS, and here is my site: clamhost.com
|
Posted by ImpressHost, 07-12-2013, 02:37 AM |
Change your whmcs order template then try and see the result.
|
Posted by ClamHost, 07-12-2013, 03:53 AM |
Just did, it still won't work.
|
Posted by ClamHost, 07-12-2013, 04:39 AM |
I tried modern, comparison, verticalsteps and ajaxcart. All won't work, please help! I have a client that want to go through my site and WHMCS to setup.
Thanks,
Thomas
|
Posted by SAHostKing, 07-12-2013, 08:09 AM |
Maybe check the following file to ensure everything is in order?
includes/whoisservers.php
|
Posted by WHMCS-John, 07-12-2013, 11:38 AM |
Hi,
The issue appears to be caused by your custom template, as when I switch to one of the stock templates it works perfectly: https://clamhost.com/whmcs/cart.php?...&systpl=portal
For further assistance debugging customisations feel free to ask on our Customisation & Integration Forums: http://forum.whmcs.com
|
Posted by ClamHost, 07-12-2013, 03:51 PM |
I had someone integrate it for me, I'll have Sean read this thread and see if he can fix it. If not I'll just use the normal unintegrated WHMCS.
Thanks,
Thomas
|
Add to Favourites Print this Article
Also Read