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WHMCS Pipe Issue?




Posted by emckai, 01-25-2011, 11:23 PM
Does anyone know how to fix this? pipe.php permission is 755 When someone sends an email directly to support@rrs-hosting.com I receive a notification saying a ticket is open, when I reply to it, it gives me that error above, but it still responses to the ticket. Anyone that directly emails support@rrs-hosting.com gets that error but it still sends the email. Does anyone know how to fix this?

Posted by BrettB, 01-25-2011, 11:33 PM
Are you saying that you get the bounceback e-mail, but the ticket is opened just fine? It would probably be best to direct this question to WHMCS support.

Posted by emckai, 01-25-2011, 11:40 PM
Bounceback email? I think so And yes, the ticket is just fine, it opens, I can respond to it, the client can respond to it perfectly. But the email error just comes with it.

Posted by Kevin K, 01-25-2011, 11:47 PM
This would be better taken up with WHMCS support. That is what they are there for, to help with issues like this. I am sure they will will get your issue resolved faster than waiting on replies and guesses within this forum.

Posted by emckai, 01-25-2011, 11:48 PM
I already submit a ticket. Just want to know what everyone else thinks while I wait.

Posted by Kevin K, 01-25-2011, 11:49 PM
Ah gotcha

Posted by emckai, 01-25-2011, 11:51 PM
Yeahh Well this error is no big deal I guess.. But still its annoying to get. The tickets open normally, I can respond normally, the client can also, you can do everything you normally do. But the pipe is just giving me some beatass email error

Posted by RichardPerez, 01-25-2011, 11:54 PM
Never herd of this error before, contact whmcs support or post this on whmcs forums, somebody there might help.

Posted by emckai, 01-26-2011, 12:01 AM
I sure will. It might help other people. Who knows

Posted by KMyers, 01-26-2011, 12:35 AM
Hello,

Posted by emckai, 01-26-2011, 12:39 AM
So basically just take it out in PHP.ini?

Posted by KMyers, 01-26-2011, 12:43 AM
Yup. comment it out with a semi-colon( in front of the offending line to become And re-start apache

Posted by emckai, 01-26-2011, 12:47 AM
Do I change the PHP.ini for the whole server or just one clients account?

Posted by KMyers, 01-26-2011, 01:18 AM
Its a global change

Posted by emckai, 01-26-2011, 01:21 AM
Okay. Thank you KDisk!

Posted by radiotiger, 01-26-2011, 10:34 AM
I use kayako piping without any issues and whmcs piping never worked for me.

Posted by emckai, 01-26-2011, 10:36 AM
I was able to get the issue fixed by following what KDisk told me to do. Go into PHP.ini and delete the extension The problem was that there was a double in PHP.ini

Posted by rockhost, 04-11-2011, 01:15 PM
I am having this same issue however I am using suPHP. Is the fix still the same?



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