Portal Home > Knowledgebase > Articles Database > domain not found on nameservers


domain not found on nameservers




Posted by virtualk, 12-01-2012, 06:05 AM
i have a reseller hosting package and recently, all new cpanels i create do not resolve to domains even tho i am using the correct nameservers. it seems like the cpanels are not being added to the dns server when created in whm. Can anyone offer advice ?

Posted by samy, 12-01-2012, 06:17 AM
It's so simply: ask your provider/seller.

Posted by virtualk, 12-01-2012, 06:27 AM
they giving me the run around and are taking forever , was hoping there was something i could do

Posted by rv_irl, 12-01-2012, 06:40 AM
Is this something that has been happening suddenly without any changes on your side? How do you have things set up? Do you have access to the DNS zone editor? If so have a look in there to make sure the DNS zone is all correctly set up for the domains being created.

Posted by virtualk, 12-01-2012, 06:43 AM
yes it did happen suddenly. i do have access to dns zone editor and everything appears correct there

Posted by Moo-Josh, 12-01-2012, 06:45 AM
Hi There, Do existing sites resolve already? What has your host said to you?

Posted by virtualk, 12-01-2012, 07:04 AM
yes the existing sites resolve as always, its just the new ones. they say that all is fine with them and if i use the correct nameservers it will resolve, they have hundreds of websites using those nameservers. they being really difficult!

Posted by MH-Stefan, 12-01-2012, 04:55 PM
Could this be just the DNS propagation that didn't complete yet? Does your host have DNS clusters setup that didn't synchronize the newly added domains correctly? An accurate way to find out what's wrong is to run a DNS zone check at http://www.leafdns.com or http://www.intodns.com . These websites should be able to detect any DNS issues and provide you with a solution or suggestion.



Was this answer helpful?

Add to Favourites Add to Favourites    Print this Article Print this Article

Also Read


Language:

LoadingRetrieving latest tweet...

Back to Top Copyright © 2018 DC International LLC. - All Rights Reserved.