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specific config for a blackberry?




Posted by madpato, 06-25-2008, 04:14 PM
Hi I have a customer that uses a blackberry and of course, he wants his email to be delivered in the BB, so is there any previous config or a specific port that needs to be opened, or anything else on the server?...please i have no idea about that x_X thanks. PS: i have a WHM/Cpanel on a Centos 5.1 and i work with exim

Posted by Mike - Limestone, 06-25-2008, 04:41 PM
Hi madpato, What cellular provider is he with? I may be able to provide some setup instructions that you can forward to him. In terms of the email service, a standard POP3 setup (or even IMAP?) should work on his Blackberry. Exchange provides an awesome BlackBerry experience, but it's not needed per se - POP3 works just fine, and that should already be available on your server. -mike

Posted by madpato, 06-25-2008, 04:48 PM
mmm actually i'm from chile i dont think u could help me with that, so aside that, ¿no specific port? because their cellphone provider sent him this its asking for ip ranges and other things that i cant recognize ("ten0", wtf is that?) i dont think that has anything to do with this... it should be more simple since we/they work with pop3

Posted by layer0, 06-25-2008, 05:43 PM
There shouldn't be anything specific. I don't have experience with this out of the US, but I do know that with BIS you can have it check your email via either POP3 or IMAP. An exchange account with BES does in fact offer a better experience, as you're able to perform true synchronization, but your customer certainly can setup IMAP. From what I've seen it's pretty common that an account such as user@carrier.blackberry.net is given out, e.g. johndoe@sprint.blackberry.net. For the simplest solution (although a bit crude), your customer could even setup a forwarder to that account, and then everything will work right away with no configuration.

Posted by madpato, 06-25-2008, 05:55 PM
that means that i have nothing to do with that... i just give him the "normal config" (in fact he already has it because he already has accounts on desktop computers) and his cellphone provider has to redirect ¿right?

Posted by insanelymacintosh, 06-25-2008, 06:10 PM
I have a Blackberry, and I set it up so all my emails from my gmail account is sent to my Blackberry. The way I did this, was I just setup a forward from myemail@gmail.com to myemail@blackberry.net So I don't think you need anything special. At least I don't with the way I have things setup. Ask him if a forward will work. He will still be able to reply to emails and everything else.



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