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Backup error in PLESK since upgrade to 8.5
Posted by robertk1, 09-02-2008, 10:36 PM We upgraded to 8.5 and began having issues with our backups. I attempted the upgrade to 8.6 today, however the issue persists. Here is the error received: -------------- Error in BackupState.doActivityRunner() Traceback (most recent call last): File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 98, in doActivityRunner newState = self.doActivity() File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 391, in doActivity errtxt = runAgent(self, self.session) File "/usr/local/psa/admin/share/agent_runner/agent_runner.py", line 258, in runAgent cmd.spawn() File "/usr/local/psa/admin/lib/python/subproc.py", line 238, in spawn proc.run() File "/usr/local/psa/admin/lib/python/subproc.py", line 193, in run BaseSubprocess.run(self) File "/usr/local/psa/admin/lib/python/subproc.py", line 177, in run self.wait() File "/usr/local/psa/admin/lib/python/subproc.py", line 197, in wait BaseSubprocess.wait(self) File "/usr/local/psa/admin/lib/python/subproc.py", line 187, in wait raise NonzeroExitException(self, os.WEXITSTATUS(status)) NonzeroExitException: was finished with exit code 255 -------------- Any PLESK gurus know where to begin looking? As a last resort, we will be reinstalling PLESK, however the thought of re-creating 140 sites is scary. Any advice?
Posted by Sheps, 09-03-2008, 08:07 AM Have you tried contacting your host/plesk for assistance?
Posted by robertk1, 09-03-2008, 09:14 AM PLESK contact is made thru our server farm, and their recommendation was to reinstall PLESK. It would be faster and a sure solution. I guess PLESK support is hit or miss. I was hoping someone knew a secret switch I could flip to make the problem automatically resolve. I also believe in Santa. Thanks!
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