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NetBunch servers down???
| Posted by CyberKings, 06-24-2006, 05:53 AM |
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Is NetBunch going to down their servers permanently? All my domains hosted their up and down for last 4 days and now they are continuously down since last night. Please update me if anyone has an idea about that.
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| Posted by layer0, 06-24-2006, 03:21 PM |
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NetBunch has been sold to WebHostPlus. Basically, grab your backups and GTFO.
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| Posted by whp, 06-24-2006, 04:34 PM |
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We are finishing of migrating last server which is the primary DNS for the cluster. Please bare with us for another 24-48 hours. Once migration of that server is over all services will be 100% stable.
Thank you
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| Posted by CyberKings, 06-24-2006, 05:00 PM |
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Thanks a lot. At least you responded here. Why don't you people reply to the tickets for several days? The guys on your live chat have no idea of what they are sitting for. The are helpless people sitting on a help desk.
Moreover, whenever your service is up for a while I see the 15 days old server state. Means, all data posted and all uploaded files and all mails received in last 15 days are lost. Is it like the same? Please tell us the clear picture of it and at least respond to our support tickets with clear details.
Regards,
Shahid
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| Posted by k3rnd, 06-24-2006, 07:36 PM |
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LENNY, CARL, WHATEVER NAME YOU'RE USING THIS WEEK, DID YOU FORGET THESE PROMISES?
2/7/06 8:00 AM
We are pleased to announce the acquisition of Netbunch.com!
My name is Carl Rudel, shared hosting manager at Webhostplus.com. We are proud to announce as of today, Webhostplus has purchased Netbunch.com and all its customers. You will be joining family that is expanding daily! All support, sales, billing, and further inquiries will be handled by Webhostplus here on in.
Who is Webhostplus?
Webhotplus is a large hosting facility located in northern New Jersey since 1998 offering clients a vast array of services featuring shared, dedicated, collocated, and VPS hosting. We do have our own in-house datacenter housing thousands of servers, eliminating any kind of remote support delay that might have occurred in the past. All servers are monitored 24/7 by ping and ports every minute by our NMS monitoring system. We are a 24/7 facility offering full redundancy including, multiple Gigs of bandwidth split among 4 providers on 3 local loops making downtime a thing of the past!
Will anything change?
The only thing that will change is contact numbers, servers, support, and customer service. We at Webhostplus pride ourselves on serving our customers. Each client at Webhostplus, large or small is treated with the same respect and urgency. Our support team is working hard 24/7 answering tickets and monitoring our complex network for optimal performance. Speaking of optimal performance, ALL Netbunch servers will be upgraded to Dual 2.8 Xeon with at least 2Gigs of RAM with some having 3Gigs. Ip’s will also change as many servers are blacklisted do to customers sending SPAM. Anyone seen flooding the mail queue will be designated as a spammer and will have their account suspended pending investigation. Webhostplus does have a stringent AUP and will not tolerate any violations! All DNS will remain the same and no changes will be needed from the customer’s side.
Migration?
All servers will be migrated remotely and WILL NOT incur any downtime whatsoever. All new servers are as mentioned new Dual 2.8 Xeon 1U and 2U servers with at least 2Gigs of memory with some having 3Gigs. All DNS will be remaining the same so there is no need for any customers to make changes. We will be honoring all current pricing and grandfathered deals from Netbunch. Migration has begun and will be going on throughout the week ending by next week. Please do contact me for any migration questions that you might have.
In closing, I would like to welcome you all to Webhostplus where our priorities lay with our customer’s satisfaction. We will do all that it takes to provide the support and service you come to expect from a reliable web host. I would like anyone with any questions to contact me at 201 520 1800 x13 with any questions regarding Webhostplus. For any technical or billing support, please do submit a ticket via your account manager and it will be answered in a timely manner. We do apologize for any tickets not answered as our techs have been becoming accustomed to Netbunch and its processes wit hthe help of Matt and Jay. We also do apologize for not posting in the forums as Matt and Jay have done before. We will from here on be posting updates and server information as needed, thank you and welcome to the Webhostplus family!
Sincerely,
Carl Rudel
END OF JUNE AND YOU ARE STILL MIGRATING NETBUNCH????
I moved my pages, and a few customers I sold on dr2/netbunch right after you badly bungled the netbunch DNS to a webhost run by four HIGH SCHOOL KIDS.
MARCH, APRIL, MAY, JUNE! their servers have been SOLID, WELL OVER 99% UPTIME. AND EMAIL GOES THRU, NO BLACKLISTED IPS LIKE YOUR SERVICE.
WHY DON'T YOU REFUND TO THE FOLKS YOU'VE STOLEN FROM THE LAST FOUR MONTHS. THEN GO FIND A JOB YOU CAN HANDLE.
-larry
SORRY - << snipped >>
ASK ME HOW I REALLY FEEL ;-)
Last edited by net; 06-25-2006 at 01:55 AM.
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