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transfering accounts
| Posted by Saryooo, 06-05-2004, 07:49 AM |
| I want to transfer my hosting account from one company to another. I am using CPanel.
I know this is possible if i know password of server from where i am import account. But I have reseller plan and hosting company not want to give me password. Second option i transfer per account using their password. But I not know passwords of all account.
The only option I have is change passwords using WHM and transfer. But I not want to change password so is there any other option to do this. I know reseller WHM password.
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| Posted by gate2vn, 06-05-2004, 09:04 AM |
| ask your clients stop updating their website
- create new account in new server
- login their cPanel using their username with your reseller password
- create backup, copy over FTP to new server
- restore in new server
- edit DNS zone, point to new server, update name servers
Hope this works
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| Posted by Saryooo, 06-05-2004, 09:11 AM |
| when i create accounts on new server. I need to setup new user names and passwords. This is the really problem. I not want i change user names and passwords.
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| Posted by gate2vn, 06-05-2004, 09:45 AM |
| ah, yes so, no way to do it. But I think you can explain to your clients. When I am moving from reseller to dedicated server, I also had to change all their passwords. But my clients can understand
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| Posted by Saryooo, 06-05-2004, 09:53 AM |
| ok.. thanks gate2vn for idea,
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| Posted by DSLWeb, 06-05-2004, 09:26 PM |
| could change the users PW move the accounts and ask your clients to change thier pws on the new server. Let them know that you are moving them to a new server and to update thier DNS.
Hope this Helps
Regards,
Lee
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| Posted by Devinsider, 06-20-2004, 09:45 AM |
| I have the same problem: I need to move my customer's site to other server. It's somewhat delicated because he has some customers too (subdomains/mail to his customers).
Now, this part of the process is obscure to me:
I can login his cPanel using his username and reseller password. I can create backup, copying it over FTP to new server, using the cPanel fields for that. How do I restore it in the new server? I can't see it anymore!
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| Posted by Devinsider, 06-20-2004, 09:58 AM |
| Some clues:
- I have not ssh/telnet access on the new server. I can only restore through cPanel or other means.
- I need to restore email accounts, subdomains and databases.
- I've tried by creating the "full home backup" then downloading it to my hard disk, then trying to upload it and restore in the new cPanel. I get a screen saying "Restoring files" and blank. It hangs up.
- I'm logging in in both accounts with the user username and my resellers password.
Tips?
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| Posted by Bashar, 06-20-2004, 04:03 PM |
| full backup and restore is your only choice, or give your old account password to your new hoster and he can transfer the full hosting account to their server using WHM and ur password.
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| Posted by Saryooo, 06-21-2004, 12:05 AM |
| mostly users change their passwords so there is no choice then change password
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| Posted by Devinsider, 06-21-2004, 12:30 AM |
| Is this operation secure for me and my customers? Any risks involved? Just I want to be sure that the proceding would be transparent and sure for my customer.
Also, are they able with this to transfer the email accounts, database accounts, stats, etc.?
Last edited by Devinsider; 06-21-2004 at 12:33 AM.
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| Posted by NexDog, 06-21-2004, 02:05 AM |
| It should transfer everything. It's not perfect and things will happen but as long as you work together with your host, it should work out ok. After your host has transferred each account, load each domain in a browser and check it. Login to cPanel and check the email accounts transferred etc. If the transfer was incomplete, terminate the account and ask your host to try again. Once you're sure all is well, transfer the dns/nameservers.
If you want to make it totally seamless, 24 hours before the move, go to "Edit a DNS record" and set the main TTL to 60 for all your domains. This is the main TTL setting that you see at the top middle and not the TTLs for each record. So then, when your host has transferred everything and you've verified all is well, go back to the DNS zone for each domain and point the A record for the domain and anything else to the new server IP. If mail is listed as a cname, change it to an A record pointing to the new IP. This way you get instant propagation for all traffic and don't have to worry about checking email on 2 servers and having sites write to the wrong database etc.
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| Posted by Bashar, 06-21-2004, 03:38 PM |
| yes it is secure since tehy canchange their password later on.
and it will transfer EVERYTHING that if you're using cpanel/WHM ofcourse
but for DNS it will take time to propagate globally usually 12 - 72hrs depending on the ISP they are connecting from and how fast your dns (TTL setting)
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