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e-z-hosting.com . disapointment

Posted by pinha, 02-27-2004, 01:13 PM
I'm searching for a Virtual Private Servers and stopped at e-z-hosting.com. Sign up for a new account to try the service and they were very quick creating account and sending me the account info. No problem so far... Today, night time in US i guess, i cought this problem accessing cpanel: Sorry for the inconvience! The root partition on this server is running out of disk space. Cpanel operation has been temporarily suspended to prevent something bad from happening. Please ask your system admin to remove any files not in use on that partition. So i went to my WHM and clicked Server Information, the result is: Current Memory Usage total used free shared buffers cached Mem: 1022476 1013940 8536 0 35548 689120 -/+ buffers/cache: 289272 733204 Swap: 1052248 122892 929356 Total: 2074724 1136832 937892 Current Disk Usage Filesystem Size Used Avail Use% Mounted on /dev/hda3 72G 67G 737M 99% / /dev/hda1 99M 19M 76M 20% /boot none 500M 4.3M 496M 1% /dev/shm What do you think? great service hein? I'm a step to try dinix.com, what do you think? regards, Pinha
Posted by SLH-Ken, 02-27-2004, 01:16 PM
Ouch
Posted by stephenM, 02-27-2004, 01:17 PM
Telling them about the problem would be a good start.
Posted by pinha, 02-27-2004, 01:25 PM
Dont you think a did that ? no answer since: 7 AM / US TIME 12 AM MY TIME My time now is 5:00 PM nice hein? :|
Posted by pinha, 02-27-2004, 01:29 PM
Current Disk Usage Filesystem Size Used Avail Use% Mounted on /dev/hda3 72G 67G 654M 100% / /dev/hda1 99M 19M 76M 20% /boot none 500M 4.3M 496M 1% /dev/shm
Posted by pinha, 02-27-2004, 01:33 PM
What you think about dinix.com service?
Posted by John D, 02-27-2004, 01:49 PM
Sorry but i just knew this was going to happen... I have said to the same user praising them no end on WHT and I knew that this would happen and have said so for the last few days. Dinix seems llike a lot better solution for you and they would be a lot more reliable Last edited by John D; 02-27-2004 at 01:54 PM.
Posted by ExtremeIS, 02-27-2004, 01:59 PM
I think he was simply trying to point out that you should contact them if you had not as you didn't state you had done so in your post. I have seen alot of stuff about e-z-hosting in the past month or so, you should have utilized the search function on this very board to get more info. on the company. Dinix would be a much better solution for you assuming you are not married to massive overselling hosts. Good Luck
Posted by cyberultra, 02-27-2004, 02:04 PM
pinha, you can contact e-z-hosting tech rep. I think they'll help in moving your account over to another server or add new hard drive base on their "unique" business strategies However I think it's better for you to get a VDS if you need a lot of quota and bandwidth. Last edited by cyberultra; 02-27-2004 at 02:08 PM.
Posted by The3bl, 02-27-2004, 02:10 PM
Sorry but what did you expect from a host that offers 120 gigs of space and 1200 gig of transfer for $69.00 on a server with a 80 gig hard drive and proudly admits they greatly oversell?
Posted by Rockerhard, 02-27-2004, 02:41 PM
Yep, you and Simon nailed it. Our friend boeki was hyping them up pretty darn good. There is another host he was hyping up as well, and that got exposed as a fraud. Sorry to hear that Pinha. Better luck with your next host.
Posted by BVS, 02-27-2004, 03:07 PM
I have heard a lot of positive remarks about Dinix.Com especially their awesome support. I would recommend them anyday
Posted by boeki, 02-27-2004, 03:17 PM
Sorry if you felt that I'm "hyping" them up. The guys asked for recommendations and I recommended equivity and e-z-hosting in several postings as I used both of them and I never had any unexcused problems with them. The operative word here is unexcused. I've encountered some incidents with them but they were quick to act on those incidents. If you're referring to Equivity as a fraud, I don't know where you got that information. Just because they host their own domains in GNAX doesn't mean they don't have their own DC. Maybe they think that GNAX is more reliable than theirs. Maybe it's cheaper for them to host at GNAX than to use one of their own. Who knows what's their intention. But it doesn't definitely make them a fraud (unless, of course, I was mislead by their websites). A lot of guys here in WHT are quick to put down other people. Is it WHT's members real intention to lambast and debase other people who are just trying to make a living? Or to people like me who just recommended providers _I_ use? I understand that you people also are just helping some people asking for recommendations. But do so in a positive manner. Make your recommendations based on their experience. That's it. It's not necessary to blast other people's recommendations. I'm only just starting on this business and so far I feel good about my providers. What's wrong about sharing information that I got from their sites and from my own experiece with them so far?
Posted by mdrussell, 02-27-2004, 03:25 PM
Unfortunately, it is a vicious cycle. Often users will go with el cheapo low quality hosts until they get burnt and realise that you do get what you pay for.
Posted by pinha, 02-27-2004, 03:41 PM
Just for the record, i had configured just 1 account and no files in it... I guess ExtremeIS invented the wheel... I send mail and post on helpdesk... Guess it should work no? I guess i just have bad luck Current status: Current Disk Usage Filesystem Size Used Avail Use% Mounted on /dev/hda3 72G 69G 0 100% / /dev/hda1 99M 19M 76M 20% /boot none 500M 4.3M 496M 1% /dev/shm I guess i'll try dinix then...
Posted by ThePrimeHost, 02-27-2004, 04:13 PM
Lol! It's nice to see that is not an english only term. Good point, however. Best Regards, Darrell
Posted by pinha, 02-27-2004, 04:17 PM
IT was not for the price... I've got a tip from WHT topic... I'm trying several hosting companys... this was the first problem in all of them...
Posted by mdrussell, 02-27-2004, 04:26 PM
Eh...? You've lost me.
Posted by idologicJeff, 02-27-2004, 04:29 PM
Anyone want to help me find Matt ... *Goes looking for Matt in Austrailia* Cheers Jeff
Posted by pinha, 02-27-2004, 04:39 PM
who's Matt?
Posted by ThePrimeHost, 02-27-2004, 04:50 PM
Sorry.....brain must have locked up. I meant "American" term. =)
Posted by pinha, 02-27-2004, 09:56 PM
Just for the record... Not even an email with status or apolagies... Thank god it was only $10 ... Current Memory Usage total used free shared buffers cached Mem: 1022476 980856 41620 0 88820 627468 -/+ buffers/cache: 264568 757908 Swap: 1052248 98604 953644 Total: 2074724 1079460 995264 Current Disk Usage Filesystem Size Used Avail Use% Mounted on /dev/hda3 72G 68G 0 100% / /dev/hda1 99M 19M 76M 20% /boot none 500M 4.3M 496M 1% /dev/shm
Posted by Aussie Bob, 02-27-2004, 10:23 PM
Yeeeeeeeeeeeeeeeep.
Posted by ca-uk, 02-27-2004, 10:30 PM
not sure if this is even relevent but i'd already written it so i thought i'd voice my opinions i for one don't like overselling... would you oversell on tangible items in the real world - ie, sell someone a car saying it has 8 seats, knowing full well it only has 4 but assuming that the buyer will never need all 8? maybe a bad example, but i think if you concentrate on quality then overselling doesn't need to be a way of life. maybe it's ignorance on the part of the users - they may know they only need 1mb of space, but still choose a plan promising 100gigs... i personally prefer to explain to my users about the relationship between their sites, the disk space and the bandwidth and keep it realistic just my 2 cents... or pennies
Posted by ca-uk, 02-27-2004, 10:34 PM
just re-read my post - i can see why some overselling is good to keep prices down, but like i said at the end - we need to keep it realistic
Posted by lnguyen, 02-28-2004, 01:01 AM
yeah, i mean, there are some good examples for overselling, phone carriers for example. but not to the extreme that ez was going at. That was just insane IMO. Kind of reminds me of my school.. they "oversold" the freshman seats. They always do, because accepting to come to the school isn't binding. They went overboard, and altho displaced "only a dozen" or so students, it was quite an embarassment I must say. They did a lot of shuffling.
Posted by Imago, 02-28-2004, 11:25 AM
Not only you. Before the incident with the child porno and the cc fraud, there were 7 HDDs on two or three Dual P4 3.0. These disks have been dismounted and sent to FBI, and 613 sites have been put offline without prior notification. Bad luck for e-z-hosting too. To start all over again. Despite all that happened to my sites too, I feel sympathy to the e-z-hosting guys, because they tried a business model based on statistics (hardly any one uses more than 1/3d of one's resources), and failed because of the predictable stochastics (good offers attract hyperactive users). I wish them recovery, success, and good buy!
Posted by Veridian - Shneur, 02-28-2004, 03:51 PM
Hey guys, the "full disk" was due to an error of one of our techs in the 'backup' settings that left it at the default 'local backup' when it should have been 'remote ftp' - it has since been corrected. (the disk ATM is about 80% full only due to a large backup we have of a previous server that we are still restoring several accounts) please note this is only one of our servers, the main thing is that we provide the full service we advertise and sell, leave it up to us to do the server managing... Our phone service is available at normal weekday business hours.
Posted by pinha, 02-28-2004, 03:55 PM
Current status Filesystem Size Used Avail Use% Mounted on /dev/hda3 72G 63G 5.5G 92% / /dev/hda1 99M 19M 76M 20% /boot none 500M 4.3M 496M 1% /dev/shm Now i can enter the cpanel's but my trust on this is 0. For the record, i haven't been contacted to apoligies or for explanations... Realy a Great Service... If they can't handle the problems beter close the company... Regards, pinha
Posted by pinha, 02-28-2004, 04:08 PM
email: sales@e-z-hosting.com Call us Today! 1-718-889-2048 AIM: support770 | MSN: ezlive2@hotmail.com | ICQ: 257474439 email -> no response call? -> not in US AIM -> dont have msn -> you're offline for more than 48 h icq -> you're offline for more than 48 h helpdesk -> no response Don't give me excuses... you may keep the money... 48 h to give a hard disk space? you should have created my account there anyways... You should pay me now to use your server...
Posted by pinha, 02-28-2004, 04:17 PM
48 h to give a hard disk space? you [b]should'nt[/] have created my account there anyways...
Posted by ZoneServ.com, 02-28-2004, 04:22 PM
Hey, pinha, im a reseller of Shneur ( e-z-hosting ). Well yea toke them some time to delete that backup, after all - Shneur is human. Not always you can act fast, but im with e-z-hosting been throw some really ruff time. and im telling you, e-z-hosting are great! i would recommend them to any one i know, well yea they got some things to improve. need more server admins, more hds ( lol now yea ), need to answer support faster then they do. but they are great, servers are fast, usually small downtimes. i really recommend E-Z-Hositng, and pinha give them a second try. Best regards, Gil, Last edited by choon; 03-01-2004 at 12:37 AM.
Posted by pinha, 02-28-2004, 04:30 PM
An e-mail is written in a second and the first thing is to notify costumers of problems for US to know what to tell ours... 48h is 2 much to answer a problem this big... by the way, e-z-hosting have posted here the problem and not even send me an email before... does this make any since? I'm i an alien? or something is really strange... And Gil I guess your're a e-z-hosting admin 2 so... I DONT GIVE YOU A SECOND CHANCE... SORRY! Bye Bye, Pinha
Posted by ZoneServ.com, 02-28-2004, 04:36 PM
actually, nope, im not an E-Z-Hosting admin :\. and im really upset when server is down, but theres nothing i can do but wait. I told shneur many times the best way to keep clients happy is to let them know whats going on, what happend, and what do they plan to do. he did it once, i guess before an upgrade some time ago, but stopped doing it, really sad. besides that, they are really good - those downtimes really suck! and they gotta find a end for them. I wanna make a note, no one is forcing me to post here, i dont even think Shneur knows about it. this was totally written by my own two hands. Best regards, Gil.
Posted by pinha, 02-28-2004, 04:43 PM
Well Gil, I guess you're the one that buys a car without whells... Downtime or serious server problems are something that hosting must NOT have... 1h, 2h... aceptable... 48h? bad company for me... i have several costumers that want quality... "Sorry for the trouble but the space that you PAID for is not avaiable, try PAING MORE next time" AHAHAHAHA... IS THIS GOOD? PLEASE!!!!!!!!
Posted by ZoneServ.com, 02-28-2004, 04:51 PM
Pinha, Calm down, server wasnt down for 48h - was down for around 9~ hours. Now i guess they solved the problem, and i belive they will add aonther HD to the server... i mean, they must.. soon out of space. After what happend with the fbi, server was up full time! no 1 downtime! Hope youll calm down, because after all e-z-hosting gives a great service... So!? shits happen! were all humans... so for crying out loud calm down.. you started on left foot.. happens. Best regards, Gil.
Posted by Rockerhard, 02-28-2004, 05:06 PM
Does this make sense to anyone? This is a WHT classic, as I fell out of my chair lmao Good luck pinha, your're exactly right, this is unacceptable.
Posted by ZoneServ.com, 02-28-2004, 05:17 PM
Heh, I think after 2 full functional weeks a 9~ hours downtime isnt so bad.. its bad, but isnt that bad - thought i think uptimes needs to be improved, I give it a good guess e-z-hosting guys right now thinking and working about improving those uptimes. But I dont know for sure, i'll be waiting for shneur response. Best regards, Gil.
Posted by cyberultra, 02-28-2004, 05:24 PM

Posted by ZoneServ.com, 02-28-2004, 05:30 PM
What ? lol.. u scare me people ;]. gil.
Posted by Matt, 02-28-2004, 05:58 PM
Because it deserved to be quoted a second time! What do you mean two functional weeks makes ok to have nine hours of downtime? There are providers that do not have 9 hours of downtime in 6 months, let alone two weeks.
Posted by ZoneServ.com, 02-28-2004, 06:05 PM
Well, As i said, uptime needs to be improved. Night, Gil.
Posted by Project X, 02-28-2004, 08:07 PM
you havent moved yet?
Posted by Veridian - Shneur, 02-28-2004, 11:13 PM
Gil, Thanks for your input :-) Let me clarify some things if they were not clear yet: 1. The full HDD was only one 1 of our servers and was due to a 'backup' mistake. the server was filled with BACKUP FILES which were then simply deleted. This has NOTHING to do with our overselling! all in all our clients use up less then 30% ATM of each server we currently have. 2. The server which was down for about 9 hours today again is ONE of our servers, leaving the rest of our clients unharmed. The reason for this downtime is; I'm a religious Jew and do not work on Saturday (as much as lighting a light or a computer) therefore we setup a monitoring service which should fix and/or reboot the server when I'm not around. Apparently it has failed this time and we are still investigating this. Lastly, 9 hours of downtime is alot but our guaranteed uptime is 99.6% /m which is about 10 hours of downtime a month... so we can keep things in proportion... Shneur
Posted by IHSL, 02-28-2004, 11:33 PM
I find it amazing that you don't have anything in place on saturdays, for emergencies. FYI: 99.6% uptime would need you 'down' less than 3 hours, per 30 days, to maintain. 30x24=720 99.6% of 720=717.12 720 - 717.12 does not equal 10 Simon Last edited by IHSL; 02-28-2004 at 11:36 PM.
Posted by jingupoor, 02-29-2004, 02:14 AM
Hello, I am new to this board. I just saw the ad of the Shneur ( e-z-hosting ) & ordered one. In his website he has given all the servers are Pentium but when my account was setup i saw the server imformation it was celeron when i asked him why its celeron he told me he traded 3 Pentium servers to 9 Celerons for better speed itseems . All though i had orderd for his third reseller plan which comes with 45GB Space but his server hdd had only 9GB of free space in it & always the Server Load is heavy. Only 2 days has over since i have orderd i got a wired downtime from him. If I want to discontinue his service now will he refund me the amount of $35 ? altough he has a 30day money back guarantee. NO Support at all from him. I mailed him almost 3 mails never got an reply. Resell 'resellers'! www.e-z-hosting.com = Website Down email: sales@e-z-hosting.com = No Reply Till Call us Today! 1-718-889-2048 = Always Engage Altough i am not in US i called him also but no response AIM: support770 = Offline for more than 72 hrs MSN: ezlive2@hotmail.com = Offline for more than 72 hrs ICQ: 257474439 = Offline for more than 72 hrs I want to know that will he refund me only 2 days since i orderd never used any thing in his server. Please reply. Shneur Please reply here. My Reseller Account is = Pramod Regards, Pramod
Posted by Apoc, 02-29-2004, 06:41 AM
I seriously do wonder why people are actually stupid enough to buy an account from a host which "proudly announces" that they oversell their recources big time. Overselling is a bad business strategy, it basically means that you are selling something that you don't have. I've seen these guys actually saying that if a user uses a lot of diskspace, they'll just move him over to another server. What kind of a business strategy is that? Also, e-z-hosting, stop trying to cover this all up. 9 hours of downtime is really bad, especially if you actually guarantee 99.6%. I suggest you start giving out refunds to your customers, at least that would cover up something and may save a little of your name. I just hope some day at least some people will be smart enough not to be fooled by posers like these
Posted by Matt, 02-29-2004, 09:36 AM
Amazing, but I didn't see anywhere on your site where you tell your customers that if something happens on a Saturday, they are out of luck. A monitor system means nothing when you are not around to react to it. A reboot does not solve everything. If the reboot fails, then what? They have to wait till Sunday to get help? You may want to tell your customers up front that if the server dies on a Saturday, it will not be fixed. I respect your choice of religious observance but you should have a backup plan that involves someone other than you who can fix the servers if something happens during your observance. The best script in the world cannot cover every item that could occur with a server. Simon already covered the basic math lesson of the guarantee.
Posted by Apoc, 02-29-2004, 12:38 PM
I agree Matt. It's actually just absolutely rediculous that we have to tell him that
Posted by Apoc, 02-29-2004, 12:50 PM
Hm I just found this in one of your offers: 24/7 Helpdesk Technical Support 24/7 means 24 hours a day, 7 days a week. From what I understand you are operating this company on your own, and do not work in weekends. The best you could offer would be like 18/5 then, which is nowhere near 24/7 support. I'm sorry to say this but this is simply a scam. You should take your business more seriously instead of just selling as much as possible in a short amount of time, offering things that you cannot actually give to the customer.
Posted by Veridian - Shneur, 02-29-2004, 08:28 PM
Matt, By 'monitor system' I did not mean a "script" I ment an outsourced tech or a hired tech that would react to the server should it fail
Posted by jingupoor, 02-29-2004, 11:31 PM
All the Servers are Down Again
Posted by NexDog, 02-29-2004, 11:39 PM
It just has to be quoted to point out all that is wrong in this industry.
Posted by lnguyen, 03-01-2004, 02:04 AM
So would this count on feb's uptime, or march?
Posted by net-trend, 03-01-2004, 03:51 AM
All the servers go down at once?!
Posted by thedavid, 03-01-2004, 03:59 AM
http://www.webhostingtalk.com/showth...hreadid=242695 He hasn't posted in there regarding it though...
Posted by ExtremeIS, 03-01-2004, 04:10 AM
I just can't sit by while you praise e-z-hosting yet in your own words you describe several areas where they are lacking. If they are so "great" they would not have all those things to improve on (I might add these aren't little things). I have asked e-z-hosting in the past how they can oversell like they do and they simply respond in a proud (almost arrogant) way that they oversell and have substantial growth. There have been numerous threads recently indicating problems with this company and yet people continue to sign up with them, I really have no pity for those that sign up for them, especially ones that see the reviews here and still do so. I wouldn't touch this host with a 10 foot pole, it's quite clear at this point that the only thing they know how to do is oversell in massive quantities.
Posted by Soul Hosts, 03-01-2004, 04:19 AM
Seems to be down right now as well.... Have to feel sorry for everybody that is being affected by all this... You guys should ask around or post a "What do you think" thread before rushing into things, especially these days.
Posted by thedavid, 03-01-2004, 04:39 AM
I think they've been down since that posting, actually... Best of luck to everyone anyway.
Posted by Brainiac, 03-01-2004, 05:09 AM
This is too funny, I don't think anybody can top this excuse for a while! Maybe you should state this on your site e-z-hosting, but don't stop there, because we know you wont be around on Jewish holidays! LOL! Last edited by Brainiac; 03-01-2004 at 05:13 AM.
Posted by jingupoor, 03-01-2004, 05:23 AM
Yet its down......Almost 11hrs gone. e-z-hosting guy told me that he will move me to a new server, shall i wait or goto another company
Posted by cyberultra, 03-01-2004, 05:53 AM
No matter what, you MUST have somebody who's always ready when the server is down. This is very irresponsible, the other people's businesses are FULLY rely on you. This is what I learned from my previous 16++ downtime.. I think that is already very obvious. Or you still want to give them another chance? If I were you, I've already left them. Last edited by cyberultra; 03-01-2004 at 06:00 AM.
Posted by MyLabuan, 03-01-2004, 07:19 AM
Cyberultra... They should make a right decision...
Posted by ryan1918, 03-18-2004, 02:00 PM
Very sad, this has to be the worst host i ever have heard of! Three cheers for WHT!
Posted by Shoey, 03-18-2004, 02:11 PM
120GB Space 1200GB Bandwidth Your own Nameservers Instant setup $69/Month or $759/Year This is too interesting... What do you guys think about e-z-hosting.com?
Posted by BF-Gary, 03-18-2004, 02:14 PM
Uhm did you look 2 posts down? You may want to delete this thread.
Posted by Twhs.net, 03-18-2004, 02:49 PM
Wow, I will make sure I steer everyone away from this host!
Posted by code_renegade, 03-19-2004, 12:52 PM
Whether e-z-hosting likes it or not, hosting is a 24/7/365 business. There is no way I would feel safe entrusting my websites to say, a host who takes all national holidays off. Imagine if everything goes down on Christmas Day and the host replies 2 days later - "Hey, sorry for the downtime! But I was celebrating Christmas and didn't notice the servers were down until a minute ago!"
Posted by Shaw Networks, 03-19-2004, 10:54 PM
I've had about 5 customers transfer over from e-z-hosting.com recently, they all seemed outraged with their previous service and uptime. In case you're wondering, they're happy again now
Posted by im7i4z, 03-20-2004, 12:17 AM
Okey this is my contribution to e-z-hosting < I'm sorry for the late response, we had that error to the change in the SSL certificate we made just before, it has since been corrected. Please go ahead and resubmit the form and we will setup your account promptly. Sincerely Shneur ----- Original Message ----- From: Asif Imtiaz To: sales@e-z-hosting.com Sent: Wednesday, February 25, 2004 4:49 AM Subject: Re: question regarding powerreseller option The form was not submitted for the following reasons: You are coming from an unauthorized domain. Please use your browser's back button to return to the form and try again. This form is powered by Jack's Formmail.php 5.0 hello we went to signup with credit card and we got this error. I believe you have a offline merchant account and I'm not sure why any online seller will still use offline merchant however the SSL is also not verifying your server I'm concerned about the credit card's security. Please advice ASAP. and if you have got the credit card info i hope you will create the account. NOW YOU GUYS KNOW WHAT KIND OF "HOSTING" COMPANY THIS GUY IS RUNNING ? CANT EVEN TAKE ORDERS PROPERLY HAHAHAH
Posted by Mp3, 03-20-2004, 07:31 PM
if you want to be reseller dont trust in e-z-hosting beleive me
Posted by Tswaibel, 03-20-2004, 08:34 PM
Yes I believe if you scroll down this is exactly what you're looking for. http://www.webhostingtalk.com/showth...hreadid=241639 Five pages of reading material for your review.
Posted by LoganNZ, 03-20-2004, 09:18 PM
are ezhosting unreliable or some thing? I have heard really good things about them? Whats wrong with them , are they a bit dodgy? Thanx
Posted by Ash, 03-20-2004, 09:22 PM
Did you read the thread posted above?
Posted by LoganNZ, 03-20-2004, 09:50 PM
Yes ok ezhosting made a mistkae or some thing has gone wrong . Look at these other big hosting corps . They have problems and no one spits at them . If you whine and moan about a little thing like that and have to wait a little while , your a dirty customer . Good customers are patient ! At least the website was available? Not all webhosts are perfect !
Posted by Servstra-Sales, 03-20-2004, 10:18 PM
Same here. We've had a number of ex e-z-hosting.com customers join us in recent days. Sounds like e-z-hosting.com should get their act together quickly before they lose more customers.
Posted by lnguyen, 03-21-2004, 12:12 AM
That's giving them a bit too much now. It seems to have been a consistant thing. It really doesn't sound like they are handling the situation well at all. Personally, I think it's their business model. But hey, that's just my opinion.
Posted by NexDog, 03-21-2004, 02:12 AM
What does anyone expect? These guys are giving away servers for $70/mo (120gb space and 12000gb transfer). Surely that's a server, right? I mean no-one would be dense enough to offer a reseller plan with those specs?
Posted by NexDog, 03-21-2004, 02:14 AM
See, I think this is a typo: What they really mean is:
Posted by ChowSumDung, 03-21-2004, 03:04 AM
If e-z-hosting is so bad, why are they still allowed to advertise on WHT? http://www.webhostingtalk.com/showth...hreadid=247873
Posted by NexDog, 03-21-2004, 03:11 AM
A question I have asked myself.
Posted by net-trend, 03-21-2004, 05:24 AM
Pobably because their rep here did not break any WHT rules.
Posted by NexDog, 03-21-2004, 05:55 AM
Well, unlimited bandwidth hosts aren't allowed to advertise. What those e-z fools are doing amounts to the same thing.
Posted by Ash, 03-21-2004, 08:48 AM
huh? somebody logs into their new account and it's unusable because the hard drive is full, and they then don't get any response on reporting the problem for more than 48 hours and that's a "little thing" and they are a "dirty customer" That's one of the most unbelievable things i've ever heard from a host, the site in your profile just jumped ahead of the one this topic is about in my list of hosts to ensure people stay away from, god help your customers if they ever need support for anythng.
Posted by kmcb, 03-22-2004, 03:36 PM
hey, how do you get the detailed server info from your web host? i'd like to know what kind of loads mine is pulling.
Posted by Rob T, 03-23-2004, 06:25 AM
kmcb - Go to www.sourceforge.net - do a search for phpsysinfo. Install it on your account, it will show you server loads, hard disk usage, memory usage, and will even show you most of the hardware in the server. Very useful script.
Posted by Fanatical, 03-25-2004, 01:55 AM
My main issue with e-z, is that they are one of an ever expanding group of hosts, who claim to offer 24/7 technical support. From the posts ive read so far (ive been through pretty much the whole thread), i can tell that there is no way e-z can live up to this claim. It just irritates me, as im sure it does other hosts, when time and money is put into setting up 24/7 support. Being able to offer that as not just a selling bonus, but a reassurance to customers. So when companies like this come along, it kinda tarnishes the idea of 24/7. Just as a quick note, why exactly, after reading all the comments in this thread, do people still stand up to defend the company? As my mother used to say, "it only encourages them!"
Posted by xgote, 04-23-2004, 08:03 PM
I am needing to switch hosting providers yet again... maybe powweb. Good thing I just did a backup, everythings beeen down all day. Warning to new customers: there is no root password set on any of their databases they host. I have emailed the guy, left him numerous voicemails and even helpdesk tickets but who cares that I can INSERT/UPDATE/DELETE anyones database resources right? Maybe he can read this and correct his security flaw.
Posted by Fanatical, 04-23-2004, 08:37 PM
I actually have a friend who was with Powweb for a while, and apparently the customer service was quite bad. They instantly deleted any posts in their forum that were remotely demeaning to their company. Also, emails were taking over 24hrs to be answered. In my experience, bad posts in forums are no bad thing, provided the hosts own up to mistakes if necessary, or deal with the customer appropriatley. Now, this was about 6 months ago, they may have sorted out these problems by now. Kind Regards, Lee
Posted by skingston, 04-24-2004, 02:00 AM
Don't use e-z-hosting.com. I just signed up to them. Today is my first day of hosting with them & there server has been down all day! So much for 99.6% uptime!
Posted by IHSL, 04-24-2004, 03:27 AM
Tip: Always research a provider first, before signing up. I am yet to see a positive comment about these guys (anywhere - not just WHT). All you see are the blatant signs of a company that wanted to make a quick buck, then head for the hills. Lawrence was right when he said, what these guys are doing, is basically offering unlimited resources. Simon
Posted by Rhiannon, 04-24-2004, 06:40 AM
I would never sign up with e-zhosting after seeing ALL the horror stories on this forum, and elsewhere (Google it!). Anyone who signs up with them even after all the warnings everywhere deserves what's coming to them, I mean, come on! The horror stories are endless
Posted by Fanatical, 04-24-2004, 11:29 AM
I think the general rule of thumb, is if it sounds too good to be true, it usually is. I am yet to find a host with a 'bandwidth tree' who has an unlimited supply of bandwidth, which they readily pass on to customers for low costs. No web host in their right mind, who has a sound business plan, would even consider offering unlimited bandwidth or space, because there is always the customers who will take the offer with both hands, and use as much of that as they can. This is why ez-hosting has constant downtime, because they cannot possibly cope with the service level implications of their offers. Just my opinion on the matter. Kind Regards, Lee
Posted by skingston, 04-24-2004, 08:18 PM
What do you people think of WHM-HOST.COM? Has anyone tried them? Their reseller plans seem fairly cheap but I haven't heard any bad comments. -- moved to a new topic -- Last edited by skingston; 04-24-2004 at 08:26 PM.
Posted by Tommie, 04-29-2004, 02:19 PM
All my sites and customers' sites have been down. I couldn't even log on my WHM as well as the helpdesk. Does anyone have the same problem using e-z-hosting?
Posted by Rhiannon, 04-29-2004, 03:47 PM
The last 7 pages of this thread seem to have been about this same problem, but I could be wrong...
Posted by Veridian - Shneur, 05-07-2004, 07:16 AM
We're backup and running on great servers from managed.com - granted their support isn't quick at night but their network if absolutly perfect so if you're not too much of a n00b they're a pretty good option. (we're with them for about 2 weeks now). NOTICE to all our ex-customers: Our policy is to refund any cancellation request within 30 days or after unreasonable downtime etc. We have refunded or are in the process of refunding all requests that we have in our accounting, it is possible that within the time we were down we have received cancellation notices which were not recorded in our accounting. Any of you who have asked for a refund and did not get one yet please call me at 718-889-2048 (if I don't answer please leave a message) or email sales@e-z-hosting.com WITH YOUR WHM USERNAME and you will be refunded within the next 7 days PROMISED. Sincerely Shneur
Posted by Freckled, 05-07-2004, 09:29 AM
I think it is great that you are stepping up and admitting your company had some problems and are trying to make things right. Not many hosts would dig up an old thread full of complaints and use that thread to make amends. I wish your company the best and hope to see positive threads about you in the future.
Posted by kevin271, 06-09-2004, 02:32 PM
I had the same problem... Open on November of 2003 an account, and Mr Shneur, say me that he moved my accounts, and one week and nothing, this Mr. haven´t moved my accounts, ready, I moved my accouns, but never work, never never, yes open an account in other reseller, and I said to Mr Shneur that return my money, and he said yes, that I´ll send the info for the transfer of money, and today Jun 09 of 2004, nothing, this Mr don´t return my money, he stole my money. Jorge Gallón I have severals email of this Mr how probe that I say.
Posted by mdrussell, 06-10-2004, 06:22 AM
Great $55 servers from Managed eh? Maybe if you invested in decent quality hardware instead of wasting money leeching of our brands you'd see more success in business. http://www.google.com/search?hl=en&l...off=1&q=httpme
Posted by LoganNZ, 06-11-2004, 08:46 AM
Well , all i can say is this is a bit gutting
Posted by Matt, 06-11-2004, 11:37 PM
Ok, that is just sad. I know companies do this but I have never understood why. If I am doing a search for a specific company, I am not looking for other options. Seems to be a waste of an ad budget to me.
Posted by mdrussell, 06-12-2004, 10:29 AM
It is their loss. I highly doubt we'll lose any potential signups because of them.
Posted by Imago, 06-13-2004, 06:13 AM
Actually, he did two times invest money in ThePlanet and ServerMatrix, and both times servers got unplugged because of AUP problems. I wonder how is it that ThePlanet Policy Enforcement officers put offline 614 accounts because of one suspected cc fraud, and fail to unplug one gross hacker site on their servers. Double standards, or some religion-selective policy?... There are several Muslim hacker sites officially supported by TP by intentionally overlooking their activities.
Posted by jerry12304, 06-21-2004, 06:20 PM
I have been using e-z-hosting for 3 weeks now..and its been great actually, no problem, server is fast..and aim support. Also when managed.com was down there server still up.
Posted by moleo, 06-22-2004, 12:01 AM
Yes..i told it before but i didnt want to tell the compagny name " they could be number one if..." they are great since they had move to managed...no really important issues and i tell it another time : they could be number one if they fix i small issue in sql server. The manager is very kind and helpful..i asked him to not bill my credit card this month and let me 10 days to send him paiement thru another way, he accepted and was very understanding. I tries french providers before but e-z-hosting is more good and the big thing they talk french with me in e-z-hosting. I know they had problem in the pas and i saw all the posts about them in this forum but really nothing bad to tell about the service since 2 months.

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