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Reyox.net your comments
| Posted by ukdzine, 07-23-2004, 01:09 PM |
| Hey guys someone suggested to me in a post that i made to look at reyox.net so i did. After looking at thier website and finding it to be very interesting I came back to WHT to do a search on them. After doing this search I found that people here seem to hate reyox.net with some sort of vengence! People were talking about how they could offer so much for such a low price.... and mentioned major overselling! So..
I went back to the reyox.net website and chatted to the online support guy who I found very helpful and over the course of about 45 minutes he explained to me the reasons for their overselling and how they managed to do it. He told me that because they lease a large amount of space in the Florida Digital Networks building they get it for a good price. He did say "Yes we do oversell by a bit however we give what we advertise. So if you signup and use your space and bandwidth, its all good and well with us" (Actually word for word - as i have printout of the convo) he later told me that they move the accounts around as they seem fit so that there is not too much going through a server. These explanations seem valid to me.
What does everyone else think?
link to http://www.reyox.net
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| Posted by Annette, 07-23-2004, 05:11 PM |
| I believe I would be quite wary of Reyox if the same parties are still involved with it. Their history leaves a lot to be desired.
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| Posted by ukdzine, 07-23-2004, 09:36 PM |
| Their support seemed ok, they were online (although not at first but did come online whilst I was) and hours later they are still online... they were VERY helpful and informative and gave me valid explanations for some of the things that I have heard about them - As i believe to have already mentioned above.
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| Posted by Shaw Networks, 07-24-2004, 03:23 PM |
| Yeah, give them a search here, I've noticed several threads come up recently about them.
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| Posted by Annette, 07-24-2004, 07:35 PM |
| I'm sure they did give explanations about overselling - any host should be prepared to answer this if they have plans like Reyox lists. Your concern should be more in the realm of the business practices and the honesty of the people involved in that operation. They used to have several servers colo'd at Peak10. The only question is whether they simply stopped paying (a la HostCharge and the lack of payouts there) or if Peak10 locked them out for nonpayment (and in the end, the result is the same). I can tell you that what they had on their page at that time and what was physically in the NOC did not match at all.
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| Posted by Reyox Stephen, 07-24-2004, 11:58 PM |
| Well, I work for this company. Are you telling me they just didn't pay their bill at Peak10? I did some research throughout this forum and I noticed that you seem to speculate - almost to knowledge of what went on between Reyox's owners and Peak10.
Could you tell the community what information was divulged to you?
Also, I'm sure you've had a chance to speak with him in person. What kind of equipment did they actually have? I'm a remote tech, so I can't confirm EVERYTHING.
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| Posted by Annette, 07-25-2004, 05:18 AM |
| I'm not speculating on anything. In fact, since you brought it up, I went back to my archives just to refresh my memory. We were contacted by Peak10 on July 9, 2003, requesting assistance for a client who was caught up in the shutdown of the Reyox service at that time. Peak10 did not name Reyox when they contacted us, but it was simple enough for me to figure out who it was, and this was confirmed by the client who had lost all access to his data and sites. Peak10 was kind enough to turn back on access so that client could retrieve his data.
The prior history of the individuals associated with Reyox/HostCharge/Atwebhost is quite well known, and a search of this very forum will reveal loads of information surrounding that history. If you like, I can request that the client mentioned above pop in and confirm what I've said here, too, if he's willing. If you'd like to believe that it was something other than a provider turning off a nonpayer (and then confiscating the few servers they had) because that's what you were told, you are of course welcome to do so. But that is not going to stop people from reporting what they know, nor will it stop anyone from recommending that a thorough history check is in order for Reyox in certain.
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| Posted by Annette, 07-25-2004, 05:35 AM |
| I just had to follow up to myself, because maybe you can answer a question for me.
"Reyox Communications, LLC was founded in 2002 by James Shanks & Asher Saeed, two brillaint pioneers of the Internet."
What "brillaint" [sic] pioneering have James and Asher done? I think everyone would like to know.
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| Posted by ukdzine, 07-25-2004, 09:02 AM |
| Yeah Annette, Pioneer is most likely an exaggeration and an update from me..... I am lacking to NOW see their 24/7 support there's been no-one online for a few hours now. So maybe thats an exaggeration aswell... just like their plan sizes.
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| Posted by Reyox Stephen, 07-25-2004, 12:21 PM |
| Hi Annette,
The part about moving I did not know. But they didn't tell me otherwise either considering I didn't even bother to ask what the particulars were. I just wanted to confirm what all went on and how you linked the two events together. Either you did your own personal research or they told you.
I'll tell you what bothers me. When I first approached this company for a job I did my research. In fact this was the first place I came. I found the threads and I questioned James on them. He did something I did not expect. He called me and admitted that he lied when he first started Reyox. In fact, every single client that has signed up he has explained the situation(s). Now, what gets me is that after they had their accounts disabled and even before then there was tons of speculations on the boards with what went on with Hostcharge.
As far as I know, it looked like a chain reaction and their damage control didn't quite workout so well. If you browse these threads carefully, you'll see that the company they were working with did in fact go bankrupt. Bankruptcies of a company that people depend on do happen and it does cause a chain reaction. Now, I can't defend them when it comes to a contigency plan. That was a mistake on their part and I'm sure they've learned from this. James and Asher to be honest, had no dealings with what went on with the corporate aspect.
However, everytime I talk to James or Asher they mention something like, we want to help those that depended on us and we failed them or something noble-like. James even broke down crying one night simply because people were not understanding where they were coming from.
I mean sure, they made some mistakes but everyone does. NO ONE is perfect. It is a good thing they had a relatively small client base as well and things happened when they did. Now, as far as everything else goes, I'm not going to worry about how they left Peak10 or what went on there. Quite simply, its none of my business and I'm not too concerned. As long as I keep getting paid for my services, I'm fine.
What surprises me the most is that James and Asher have a very strong belief and conviction in G-d. Whether you believe in G-d or not is up to you. However, they pray like freakin' five times per day. Their deemener (spelling?) and their approach is not someone who you could label a scam artist. In fact many of their clients have visited these boards and guess what? They are still clients simply because they don't come off as such and when you hear them speak about REALLY hapened, all you hear is complete 100% honesty.
Something you all need to ask yourselves though is, were James and Asher really directors in Acenet Corp? And what happened to Trevor, the CEO? I know these answers, but I want to see who else does.
You can believe it or you can dismiss it. But I know who I work for and I know a bit more what happened. If you want to talk to me more, you can calll me. I live in NJ and I'll be happy to give you my phone number.
But to end it, everyone makes mistakes and everyone lies at some point. You have to understand these people were getting desperate and they were not being wired their money. Everything hit the fan all at once and when that happens, well there's not really much you can except try to glue it back together.
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| Posted by Central Dispatch, 07-25-2004, 12:33 PM |
| Reyox <-- A Big Joke!
I'll never forget you guys.
Sweet Talk BEFORE Purchase
<> Service AFTER Purchase
With James Shanks and Ashar Saaed in control, your regular pen would blow up in .000000000000001 second.
They are always testing...
They really need to learn what the word "stability" really mean.
Stephen, you don't get paid atleast thats what I know.
Why work so hard for this two "frauds"?
You are what? 14 Years old? You have your entire life left man, and you are not stupid. I think you are a hell lot smarter than those too geeks.
Before your name gets stuck with them, start your own venture.
Thats all.
I'm not even comming to see any new posting in this thread.
Regards,
HostsWebs.
Last edited by Matt; 07-25-2004 at 08:57 PM.
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| Posted by Reyox Stephen, 07-25-2004, 12:47 PM |
| HostsWebs,
I'm not going to comment on anything you just said. Except for the fact that I do get paid. What went on with you is a totally different scenario. I'm sure if most people saw things from our end, they'd know a little bit more than what you are posting.
Thanks!
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| Posted by Reyox Stephen, 07-25-2004, 12:49 PM |
| Our support is 24/7. Our live help software seems to not be working properly. It was at first, but now its killing our sessions. We've already contacted Kayako about this.
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| Posted by Annette, 07-25-2004, 02:09 PM |
| As noted, we were involved peripherally in that fallout, so are more familiar with the details than others who were not. Naturally, anyone that held an account with Reyox at that time woud also be familiar with their sites going down during this time. One of the things that makes WHT such a valuable tool is that many of the people who travel through the forum have personal knowledge in a variety of different areas. It makes it difficult for companies - particular companies in certain - to lie. This can't be anything but a good thing.
It does not surprise me that James told you he lied, because he admitted it right here at WHT under the name Arthur Shanks. Personally, although we had no dealings whatsoever with HostCharge, some things are crystal clear regarding that issue.
How touching.
I would think that getting the boot from a provider (as well as having whatever customers there actually were being affected) would be a concern. That would raise some serious questions in my mind when combined with the facts that were discovered as part of the complete meltdown of previous business transactions involving the same people. It shows a pattern that is not entirely favorable.
If I were a client, I wouldn't care if they worshipped the face on Mars. I would be concerned that there are still lies present on the web sites put up by these individuals in support of their company.
Oh, I'm particular that they'll deny all involvement as principals in it. There are too many connections between the parties and the various companies for my comfort.
I have no interest in talking about this with you on the phone. Why would I? The Reyox issues don't affect us directly any longer, since we can hardly expect the NOC to contact us now regarding clients left out in the cold. Quite frankly, seeing that monies were owed to people by HostCharge in that situation, and seeing that Peak10 was just as obviously owed money tells me all I need to know about the habits of the people involved here.
Everyone lies? Sorry to break this to you, but some of us don't spin entire tapestries of falsehoods on our sites or with our clients. What constantly surprises me is that some people feel compelled to continue to lie when they've been caught lying before. There's absolutely no reason for it, and lying about things that are easily checked (Nekitomi and the LLC claims back in 2003, and now the "pioneers of the Internet", the trademark that can't be found, and the "patent pending" on a client login script) is, in my mind, fairly pointless and damaging, especially considering that people with pasts like these individuals have should know they need to be squeaky clean on these types of things. They've ignored a valuable lesson, and look where we are now: discussing exactly the same types of things that came up before, about exactly the same people. It's rather mindboggling.
Last edited by Annette; 07-25-2004 at 02:15 PM.
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| Posted by Reyox Stephen, 07-25-2004, 04:05 PM |
| Annette,
We are discussing these same things because it is quite obvious that some people only know what they want to know and wish to hear nothing further. I'm not making any excuses for James or Asher nor am I here to try and further damage their "image". What I do know is what really happened -behind the scenes- and you can pick and prod at any detail you would like, but in the end, you still know nothing more than bits and pieces back in 2003. Hell, I wasn't even around then, but I still can tell the difference between their attitudes from then and now.
What matters is, they are headed on the right path now and I see lots of good things happening. The majority of their current clients love the service and support they are getting and this is verifiable. That is the most important aspect they are focusing on. The service level they can provide. Not what failures they have done in the past. Sure, this may be a deciding factor for a lot people and in some ways, I don't blame them. However, they aren't stuck and that's what really impresses me.
Annette, I'm not arguing with you and I'm not attacking you and I'm not trying to do anything to degrade what points and counterpoints you bring up. I'm simply telling you what I see from my perspective with dealing with the two owners individually. No offense, but you seem rather bent on trying to destroy Reyox rather than looking at things from both sides of the cube. Then again, I don't know that for sure.
Case remains, HostCharge failed as a result of a company Acces-Securise [Google] filing bankruptcy followed by AtWebhost being taken over by the colo providers in Miami continued by James and Asher developing bad reputations followed by further problems trying to start over.
They have started over and they are doing quite well. Poking out "pioneers of the internet" is sort of unfair/childish if you ask me. Every company does some sort of self-promotion. It's not like they are saying they invented the wheel. Case in point, they are doing what they like doing best -- and that is hosting. That is not a crime the last time I checked. And as far I can see, Reyox has been around the longest and there are no signs of it failing anytime soon.
Annette, only time will tell. Let's see how Reyox is doing six months from now.
Last edited by Reyox Stephen; 07-25-2004 at 04:17 PM.
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| Posted by ukdzine, 07-25-2004, 06:08 PM |
| How bitchy is this conversation getting?
Can we just say that Annette is against Reyox and Stephen is biased because he works for them?
And if a company goes bankrupt, isn't there a time limit before they can set-up a business again?
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| Posted by Shoey, 07-25-2004, 06:17 PM |
| I really want to go with them but they don't answer my sales inquries and live chat seems always offline :\
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| Posted by Annette, 07-25-2004, 06:26 PM |
| I'm not bent on trying to "destroy" Reyox. They don't need my help in that regard, since they do a good job of shooting themselves in the foot without anyone else's actions.
No, you certainly don't.
Unfair and childish to know how they can possibly back up that claim? That claim is not just self-promotion. That's lying, through and through. I see all kinds of other companies claiming that the founders have loads of IT experience and bring to the table (whatever), but I have yet to find any one posting such a grandiose lie on their site. To those of us who have been on and around the Internet for many, many years, it's also highly insulting.
I'd say let's move on to two more obviously false items - the pending patent for the client login, and the trademark claimed on one of the Reyox pages (or is that like the LLC back in 2003 which wasn't filed until after someone - myself - pointed out that claims of being an organized LLC or corporation by Reyox were not valid?), but why bother? It's clear that the people involved have some need to continue to lie about things that are easily checked and the only possible intention is to mislead consumers who may stumble across the site. These are not inadvertant acts.
The longest? Longest of what? The individuals involved have been part of not one but several companies that left consumers gasping like fish plucked from the water. If by no signs of failing you mean that the company has a site, that means nothing. They have already had their gear (no Cisco gear as was claimed on their site, I might add, but several whitebox servers and a mini hub that someone would use in their home) taken by a provider once. I would say that counts as a failing.
I'll change my initial post from "be wary of Reyox" to "completely avoid Reyox, based on their history". Companies that cannot be honest about simple things on their site, when those things are easily checked or are outright laughable, and who have lied a great deal in the past - to the point of assuming various identities right here - cannot be trusted. Nothing has changed, in my opinion, related to this company or the individuals involved with it. Others' mileage may vary, but there are some people still awaiting monies owed to them by the people involved in other companies run by these same individuals, and I'm sure they would certainly agree with this assessment.
Feel free to defend them again and tell everyone how you think they've changed. I won't bother with a followup. Those interested can do searches on hostcharge, acenet, reyox, adebill, atwebhost (@webhost), or adehost and come away with all sorts on information about the people involved in order to form their own conclusions. Anyone who decides to go with this company will have my sincerest wishes for good luck. Word of advice, if you do: backup up your site. Often.
I'll leave on another note, courtesy of the representative of Reyox, based on his own words.
http://www.webhostingtalk.com/showth...hreadid=266993 (about halfway down)
Interesting to contrast that with the offering on the Reyox page. Then again, this is another exercise in research for readers, I imagine.
Last edited by Annette; 07-25-2004 at 06:39 PM.
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| Posted by ukdzine, 07-25-2004, 06:28 PM |
| Same here about the Live Chat, Reyox Stephen reckons that it is broke... but thats just as bad. Shoey also see this post http://www.webhostingtalk.com/showth...hreadid=300237
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| Posted by Annette, 07-25-2004, 06:29 PM |
| I wouldn't be the only one in that category. I will clarify that I am not against Reyox per se. They simply represent something I find very distasteful (see http://www.webhostingtalk.com/showth...hreadid=131363 - buried in there is why).
There is no time limit on when people can jump into another business if they've been involved in one that has filed for bankruptcy. I don't think any of the companies fronted by these people made any such filings, though.
Isn't this you?
http://www.webhostingtalk.com/showth...postid=2321162
Good luck if you do. Really.
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| Posted by Reyox Stephen, 07-25-2004, 06:58 PM |
| Thank you, Annette
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| Posted by Reyox Stephen, 07-25-2004, 07:03 PM |
| According to James, he was no part of Acenet Corp and had nothing to do with its running. He only joined HostCharge after the problems started. Trevor was the CEO of that company which he filed for incorporation in Europe. That company was dissolved by whatever European agency that does registrations. Acenet Corp never filed for bankruptcy, Acces-Securise, the company that held their funds did.
Refer to this:
http://www.google.com/search?hl=en&l...se&btnG=Search
You'll find information here on various websites. Approximately one million euros were lost in total.
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| Posted by ukdzine, 07-25-2004, 07:08 PM |
| Annette, what do you mean by "Isn't this you?"
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| Posted by Annette, 07-25-2004, 07:37 PM |
| Following up to a direct question: that's a link to a post made by Shoey about two weeks ago. I was just curious as to why he would post that but return to the same subject and post what he has here, that's all. I'm out of this thread. Thanks.
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| Posted by hellind2, 08-02-2004, 03:10 AM |
| Well, I am in the lookup for reliable and cheap windows hosts. (If there is)
I went to hostsearch.com and Reyox.net have a favourable reviews there, gave me a smile, thought it was the end of my search, though I wonder at the authenticity of the reviews.
But the reviews at WHT of Reyox is negative.
Hmm, We shall see, since the reviews at Hostsearch is only 1 month old.
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| Posted by ukdzine, 08-02-2004, 06:04 AM |
| It's your choice hellind2, all anyone here can do is advise and give their past experience(s). Sites with reviews such as hostsearch.com are not always accurate, i have been asked by a few companies in the past to post good reviews about them (which I must stress... I did NOT do!) on such sites so it is not surprising that there are some good reviews on there - not that I am suggesting that they have asked people to do that....
Like I said, it's your choice. If you go with Reyox, please come back and share with us your experience after you've been there for about a month. First impressions are not always accurate.
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| Posted by hellind2, 08-02-2004, 06:28 AM |
| I meant I also suspect the authenticity of the reviews at hostsearch.com. All posts are recent.
And no, I am not going with Reyox.net as yet, since there are so many hosts out there, anyone would look-away if there is slight hint of a doubt.
Thats the wonder of choices.
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