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Help please trouble on plesk
| Posted by mega-ps3, 11-27-2010, 11:58 PM |
| hello
when i tried to create a new client
i get this error
Erreur: system user update is failed: Unable to create system user: usermng: PAM password change failed: 24, Failed preliminary check by password service
Please Help me
thanks
|
| Posted by fabin, 11-28-2010, 12:04 AM |
| I think the password you provided is too short. Try something long.
|
| Posted by mega-ps3, 11-28-2010, 12:05 AM |
| i tried but the same error
|
| Posted by care4server, 11-28-2010, 12:16 AM |
| If you are on linux plesk, make sure the line in /etc/pam.d/plesk_usermng_encrypted is commended
bootex:~#cat /etc/pam.d/plesk_usermng_encrypted
#password required pam_plesk.so try_first_pass
#password required pam_deny.so ##this line comment it out
password required pam_plesk.so try_first_pass
|
| Posted by mega-ps3, 11-28-2010, 12:22 AM |
| i try it
but not succed
always same trouble
|
| Posted by care4server, 11-28-2010, 12:26 AM |
| did you restart plesk after the changes
|
| Posted by mega-ps3, 11-28-2010, 12:26 AM |
| no
i try it
|
| Posted by mega-ps3, 11-28-2010, 12:29 AM |
| I got the same error after restart
for this manip ssh
i do /etc/pam.d/plesk_usermng_encrypted and i receive this respond
( #password required pam_plesk.so try_first_pass ) it's only this
what i have to do after this
thanks
|
| Posted by mega-ps3, 11-28-2010, 12:37 AM |
| how can i please uninstall plesk ?
thanks
|
| Posted by SergeyL, 11-29-2010, 03:40 PM |
| Hi,
Maybe I could help if you tell your OS (1), Plesk version (2) and exact step you perform before you get an error (3).
Strange enough you see this message on creating client, as clients shouldn't need any system user operations...
Regards
|
| Posted by bizness, 11-29-2010, 04:03 PM |
| has anything been recently upgraded on the server pertaining to sshd / pamd ?
|
| Posted by mega-ps3, 11-30-2010, 02:39 AM |
| Hello
i resolved the trouble
i installed the 9.5 version
and deleting the 10.0 with reinstalling server
thanks
|
| Posted by bizness, 11-30-2010, 02:52 AM |
| nice to see that you resolved it. looks like 10.0 might still have some bugs... X.0 releases are always buggy
|
| Posted by buber, 11-30-2010, 08:37 AM |
| thanks for helpful information
|
| Posted by abdicar, 03-09-2011, 04:43 PM |
| We have the same issue with no fix at 10.1.1
Anyone gets this fixed without reinstall Plesk?
|
| Posted by abdicar, 03-10-2011, 11:51 AM |
| We got this fix and we wrote an article (in Spanish) with all the related info in http://www.hackingballz.com/articulo...ser/Page1.html
Basically, you should replace the passwd and the system-auth with the configuration that we publish and it will start working. Tested in 3 different servers with those errors and all are working properly.
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